Advantage: Humans

During training for my employer’s new integrated workflow management system, I had to view a bunch of pre-recorded videos. These videos navigated through various screens I was likely to encounter, highlighted relevant sections of each screen, and displayed pop-up text to describe what I was seeing and provide context. The first time I viewed these […]

Editor’s Note–TFF Issue 24

My favorite whiteboard quotes and commentary for this year (reverse chronology, intentional; dates, from when I first saw a quote, not necessarily when it was published): 12/27/19 “Now I see that by taking on too much, we also took away the opportunity for others to learn, participate and own their part of the process and […]