Advantage: Humans

During training for my employer’s new integrated workflow management system, I had to view a bunch of pre-recorded videos. These videos navigated through various screens I was likely to encounter, highlighted relevant sections of each screen, and displayed pop-up text to describe what I was seeing and provide context. The first time I viewed these […]

Obey Me

Last month, I spent over 10 hours on my off-Friday trying to delete my old website and blog and reinstall new copies. The Yahoo online website management tools stubbornly refused to obey. Example: I pressed delete on the index file for my blog, and a message popped up that said it could not be deleted. […]